Dispatch
Dispatch delivery partners handing off parcels, riding, and collecting orders

A Fleet Just Like Yours, Ready to Scale with Demand.

Your orders, our partners. Scale capacity when you need it.

Integrate with Dispatch

Leading Brands Who Choose to Dispatch

InstamartSwiggyZomatoZeptoBigbasketApollo Pharmacy
SubwayRebel FoodsWellness ForeverTata 1mgTheobromaBiryani By KiloMad Over Donuts
A professional fleet just like yours

A professional fleet just like yours

Access a trained delivery fleet at scale, without the overhead of building and managing one.

Built for enterprise SLAs

Built for enterprise SLAs

Entrust your deliveries to us as we execute them with top-tier SLA adherence.

Scale when demand moves

Scale when demand moves

Add delivery capacity when your volumes change, without having to build for your peak.

Plug into the network.
We'll take it from there.

We adapt to your APIs

Leading API Suite that covers your flow, and not the other way around.

We take it from here

We assign, route and manage every order through our delivery network.

Delivered to your customer

Fulfilled to your SLAs, with the experience your customers expect.

Integrate with Dispatch

One network.
Built for every kind of delivery.

If it fits on a two-wheeler, it can be dispatched.

Quick hyperlocal delivery powered by a dense rider pool around your dark stores.

Quick Commerce

Deliver Groceries

Meals delivered fresh with peak-hour reliable last-mile fulfilment.

Food Delivery

Deliver Meals

Medicines and healthcare essentials delivered reliably.

Pharmaceutical

Deliver Medicines

Forward and reverse last-mile for marketplaces and D2C brands.

E-commerce

Ship Parcels

Verified riders on verified two wheelers.

Bike Taxi

We are registered partners on the ONDC network.

ONDC

LLSTM™

LARGE LOGISTICS SPATIO TEMPORAL MODEL

Sees the city coming™

The AI we are building to run our delivery fleet. Today it matches every order and every rider in the city at once.

Demand forecasting

Order volumes for every part of the city, forecast before they land and updated as requests come in. Matching and rider moves already use it.

Rider positioning

Free riders are asked to move toward where the next orders are expected, instead of chasing orders after they land.

Real-time matching

Every waiting order and every free rider matched together, not first come, first served. The whole city is matched again as orders arrive and riders free up.

Tested before it reaches a rider

Every change is proven in a simulation of the city, then on a small scale, before it reaches every rider.

Live visibility and exceptions

Tracking, proof of delivery and dashboards, the same screens our own operations team uses. Deliveries at risk of running late are flagged, and our team steps in before the delay reaches you.

Constantly learning

Every decision and what followed it is recorded. Each new version learns from that record.

Intelligence that scales with the network.

Everything you need for perfect deliveries

All the tools your logistics team needs, in one powerful platform.

Track & Deliver

  • Live order tracking and status updates
  • Electronic proof of delivery
  • OTP support at every point

Handle Returns

  • RTO handling
  • Reverse pickups from customers
  • Failed delivery return to store

Integrate & Automate

  • Vast API suite
  • Plug-and-play integrations with existing tech stacks
  • Webhooks for real-time order events

Expert Support

  • Dedicated operations point of contact
  • 24/7 priority support and escalation management
  • Onboarding and account setup support
Get Started

Don’t have API
integration capabilities?

Your entire delivery operation in your pocket. Book, track and manage your deliveries wherever you are.

Dispatch web dashboard confirming an order
Dispatch mobile app picking up an order
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Building better for those who keep us moving

Delivery Partners deserve systems that work for them, technology that listens, adapts, and supports. We're building a system that protect their time, grow their earnings, and safeguard their well-being.

Fairer pay, better routes, and a platform that treats every rider as a partner.

Become a Dispatch Partner
Careers

Build what moves the world forward

Solve logistics at scale. Join a team of engineers, researchers, operators and designers shaping how the world's fastest deliveries happen. We're building the infrastructure behind millions of deliveries.

Dispatch team working together in the office

Frequently Asked Questions

Everything you need to know about Dispatch

Dispatch gives you an on-demand fleet of trained riders without building one. You send us orders, and we assign, route and manage each delivery through our network. You pay per delivery and add capacity only when your volumes need it.

Quick commerce, food delivery, pharmacy and e-commerce brands. If it fits on a two-wheeler, we can deliver it. We have completed more than 25,000 deliveries for more than 1,000 brands and merchants. We operate in Pune today; talk to us about volumes and timelines if you need another city.

Three ways. Connect your order system to our API. If you already ship through ONDC, choose Dispatch as your logistics partner and we switch you on. With no tech integration at all, book and manage orders from the Dispatch app or web dashboard.

You pay a fee per delivery, based on distance slabs agreed for your brand and city, and we invoice weekly or monthly. We set SLAs with each brand per city to match your order type, track every order against them, and step in on any delivery at risk of running late.

Every order comes with live tracking and status updates from rider assigned to delivered. Updates flow into your system through the API or ONDC, and you can share a tracking link with your customer. Riders confirm pickup and delivery with OTPs and photo proof, so you get electronic proof of delivery in your order updates.

Trained, identity-verified Dispatch riders on our shared network. Capacity moves to where demand is, and we plan supply around the peak hours you share at onboarding. If a customer can’t be reached, we return the order to your store; our operations team handles exceptions like wrong addresses so they don’t land on your team.

You get a dedicated operations point of contact and a clear escalation path. To get started, get in touch.

Get in touch

Tell us what you need and we will route it to the right team.